Extraordinary Service

Yesterday’s world-record is today’s entry point for competitions.
Olympic athletes  will practice for 1400 days to show to the world what they are capable of achieving.
4 years of daily commitment to practicing their game for hours and hours with one objective in mind. Delivering their best performance, some times down to 1/100th of a second.

Marketplace is a lot like Olympics.

Today for any company to get even a slice of the local market they have to deliver great service. But that’s just an entry point into the game. The winners are the ones who are committed-not just on paper, but in action- to have that extraordinary drive to deliver the best service they can, regardless of what the competition is doing.

The winners are the ones who concentrate and pay attention to  even the smallest details of their performance and ask “how can I do better” , “where can I improve?” That commitment to improving performance in daily basis even if it’s only 1/100th of a second is what makes a champion.

After all, the difference between ordinary and extraordinary is that little “extra”

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